CAPM® Exam Prep: Complete Study Guide Audiobook

Chapter 1: Introduction

What Makes This Book Different

CAPM Exam Structure

What are CAPM Exam Questions Like?

An Overview of CAPM Exam Policies and Procedures

Eligibility Requirements to Take the CAPM Exam

Exam Fees

Where to Take the Exam?

How to Apply for the Exam?

PMI® Audits

Chapter 2: Introduction

What is a Project?

Projects and Operations

The Ultimate Project Goal: Creating Value

What is Project Management?

The Role of the Project Team and Project Team Management

Chapter 3: Introduction

Projects, Programs, and Portfolios

Program Management

Program Manager

Portfolio Management

Portfolio Manager

Product Management

New Trends in Product Management

Product Manager

Navigating Business Needs: Business Analysis and the Role of the Business Analyst

The Project Environment

Internal Environment

External Environment

Organizational Governance and Project Governance Systems

Organizational Governance

Project Governance

Organizational Structure Types

Functional (Centralized) Organizational Structure

Project-Oriented (Projectized) Organizational Structure

Matrix Organizational Structure

Hybrid Organizational Structure

Project Management Office (PMO)

Organizational Process Assets (OPAs)

Systems Thinking

Chapter 4: Introduction

SWOT Analysis

Economic Measures for Project Selection

Present Value (PV) and Future Value (FV)

Net Present Value (NPV)

Internal Rate of Return (IRR)

Payback Period

Return on Investment (ROI)

Cost-Benefit Analysis

Important Financial and Accounting Terms to Know

Chapter 5: Introduction

Project Life Cycle

Development Approach

Predictive (Waterfall) Approach

Iterative Approach

Incremental Approach

Doing Agile Versus Being Agile

Agile Manifesto

Agile (Adaptive) Approach

Early and Continuous Delivery of Value

Iteration-Based Agile

Flow-Based Agile

Hybrid Approach

Delivery Cadence

Key Factors to Consider When Selecting a Development Approach

How Project Development Approaches Influence Business Analysis Processes

Chapter 6: Introduction

Business Case

Business Model Canvas

Project Charter

Project Constraints

Project Assumptions

Project Vision/Product Vision

Roadmap/Product Roadmap

Kickoff Meeting

Chapter 7: Introduction

Identify Stakeholders

Analyze and Prioritize Stakeholders

Salience Model

Power/Interest Grid

Stakeholder Cube

Plan Stakeholder Engagement

Engaging Stakeholders

Communication Types and Methods

Monitor Stakeholder Engagement

Top-Level Engagement: The Role of the Project Sponsor

Chapter 8: Introduction

Characteristics of High-Performing Project Teams

Team Development

Team Charter/Team Agreement

Tuckman Ladder

Effective Leadership & Interpersonal Skills

Leadership Styles

Situational Leadership II

Oscar Model

Powers of the Project Manager

Motivation

Maslow’s Hierarchy of Needs

Hygiene and Motivational Factors

Intrinsic Versus Extrinsic Motivation

Theory of Needs

Theory X, Theory Y, and Theory Z

Expectancy Theory

Decision-Making

Decision-Making Techniques

Emotional Intelligence

Conflict Management

Factors to Consider When Managing Conflict

How to Resolve Conflict

Conflict Resolution Techniques

Critical Thinking

Chapter 9: Introduction

Scrum

Product Owner

Product Owners vs Product Managers vs Project Managers

Scrum Master

Developers (Development Team)

Scrum Activities and Artifacts

Product Backlog

User Stories

Product Backlog Grooming

Definition of Ready

Definition of Done

Scrum Events

Sprint Planning (Iteration Planning)

Sprint Execution (Iteration Execution)

Daily Scrum (Daily Standup)

Sprint Review (Iteration Review)

Sprint Retrospective (Iteration Retrospective)

Scrum of Scrums

Kanban

Scrumban

Lean

Extreme Programming (XP)

Crystal Methods

Feature-Driven Development

Dynamic Systems Development Method

Scaled Agile Framework (SAFe)

Chapter 10: Introduction

Project Management Plan

Integration Management: A Core Function of the Project Manager

Process-Based Approach to Project Management: PMI’s Process Groups Model

Scope Planning

Scope Management Plan

Requirements Management Plan

Eliciting Requirements

Use Case

Gulf of Execution and Evaluation

Context Diagram

Personas

Impact Mapping

Affinity Diagram

Mind Map

Requirements Traceability Matrix

Prioritizing Requirements

Prioritization Matrix

MoSCoW Method

Defining and Decomposing Scope

Work Breakdown Structure (WBS)

Structuring the WBS

WBS Dictionary

Scope Statement

Scope Baseline

Product Breakdown Structure (PBS)

Scope Decomposition for Agile Projects

Story Mapping

Schedule Management: An Introduction

Plan Schedule Management

Defining Activities

Sequencing Activities

Precedence Diagramming Method (PDM)

Leads and Lags

Schedule Network Diagram

Determining the Activity Dependencies

Sequencing Activities: Where to Start

Estimating Activity Durations

Factors to Consider When Estimating Activity Durations

Accuracy and Precision

Effort vs Duration vs Elapsed Time

Types of Estimation Techniques

Analogous Estimating (Top-Down Estimating)

Parametric Estimating

Three-Point Estimating (Multipoint Estimating)

Bottom-Up Estimating

Allocating Reserves to the Estimates

Estimating Activity Durations: Where to Start

Developing the Project Schedule

Critical Path Method (CPM)

Early Start/Finish and Late Start/Finish Dates

Total Float

Free Float

Forward-Pass and Backward-Pass Calculations

Starting the Schedule on Day 0 versus Day 1

Forward-Pass Calculation

Backward-Pass Calculation

Negative Total Float and Longest Path

Resource Optimization

Resource Leveling

Resource Smoothing

Schedule Compression

Fast-Tracking

Crashing

Compressing a Single Critical Path vs Parallel Critical Paths

Analyzing Schedule, Cost, and Risk Tradeoffs When Compressing the Schedule

What-If Scenario Analysis

Monte Carlo Analysis

Developing the Project Schedule: A Summary

Cost Management Planning

Cost Estimation Techniques

Determining Budget

Estimation in Agile Projects

Agile Estimation Units

Wideband Delphi

Planning Poker

Affinity Estimating

Forecasting Schedule and Budget in Agile Projects

Velocity

Cycle Time and Throughput

Agile Release Planning

Planning Project Team Composition and Structure

Planning for Distributed Project Teams

Considerations in Planning Physical Resources

Resource Management Plan

Resource Breakdown Structure (RBS)

Organizational Breakdown Structure (OBS)

Responsibility Assignment Matrix (RAM)

Quality Planning

Cost of Quality (CoQ)

Cost of Change

Quality Management Plan

Procurement Planning

Centralized and Decentralized Purchasing

Procurement Management Plan

Make-or-Buy Analysis

Source Selection Analysis

Non-Competitive Forms of Procurement

Statement of Work (SOW)

Communications Planning

Communication Models

Considerations in Achieving Effective Communications

Who Needs To Be Communicated With?

What Needs to be Communicated?

Where Is The Information That Will Be Communicated?

When is the Communication Needed?

Why is this Communication Essential?

How Should the Communication Take Place?

Communication Technologies

Communication Effectiveness Model

Communications Management Plan

Planning for Changes

Creating Effective Metrics

Incorporating Social and Environmental Responsibility into Project Planning

Chapter 11: Introduction

Establishing and Improving Project Processes

Leading to Maximizing Value

Maintaining Effective Communications and Stakeholder Engagement

Working with Procurements

Bid Documents: Request for Information, Proposal, and Quotation

Contracts: An Overview

Essential Elements of an Enforceable Contract

Terms and Conditions of a Contract

Contract Types

Fixed-Price (FP) Contracts

Purchase Order (PO)

Firm-Fixed-Price (FFP) Contracts

Fixed-Price-Incentive-Fee (FPIF) Contracts

Fixed-Price-with-Economic-Price-Adjustment (FP-EPA) Contracts

Cost-Reimbursable (CR) Contracts

Cost-Plus-Fixed-Fee (CPFF) Contracts

Cost-Plus-Incenctive-Fee (CPIF) Contracts

Cost-Plus-Award-Fee (CPAF) Contracts

Time-and-Material (T&M) Contracts

Indefinite Delivery/Indefinite Quantity (IDIQ) Contracts

Awarding Contracts

Controlling Procurements

Managing Change

Managing Change in Plan-Driven Projects

Managing Change in Change-Driven Projects

Change Models

ADKAR Model

The 8-Step Process for Leading Change

Virginia Satir Change Model

Transition Model

Knowledge Management

Effective Knowledge Sharing

Lessons Learned

Chapter 12: Introduction

Effective Requirements Management

Managing Quality/Quality Assurance (QA)

Quality Control (QC)

Quality Tools

Cause-and-Effect Diagram

Checklists

Check Sheets

Control Charts

Flowcharts

Histograms

Pareto Charts

Scatter Diagrams

Sampling

Formal Acceptance of Completed Project Deliverables

Chapter 13: Introduction

Leveraging Metrics and Taking Corrective and Preventive Acton

Measuring Schedule Performance and Controlling the Project Schedule

Conducting Reserve Analysis

Earned Value Analysis (EVA)

Earned Value (EV), Actual Cost (AC), and Planned Value (PV)

Cost Performance Index (CPI) and Schedule Performance Index (SPI)

Forecasting Project Performance with Earned Value Analysis

Budget at Completion (BAC)

Estimate at Completion (EAC)

Estimate to Complete (ETC)

Variance at Completion (VAC)

Different Methods of Forecasting Project Performance with Earned Value Analysis

Bottom-Up EAC

Forecasting EAC for Projects with “Future Costs as Planned”

Forecasting EAC with Present CPI

Forecasting EAC with Present CPI and SPI

To-Complete Performance Index (TCPI) in Earned Value Analysis

Earned Schedule (ES) Method

Time Performance Index (TPI)

Measuring Progress in Agile Projects

Task Board

Kanban Board

Burndown Chart

Burnup Chart

Cumulative Flow Diagram (CFD)

A Summary of Project Performance Measures

Chapter 14: Introduction

Managing Ambiguity

Navigating Complexity

Cynefin Framework

Stacey Matrix

Risk Management: An Introduction

Risk Management Planning

Risk Identification

Performing Qualitative Risk Analysis

Performing Quantitative Risk Analysis

Sensitivity Analysis

Expected Monetary Value (EMV)

Decision Tree Analysis

Influence Diagram

Planning and Implementing Risk Responses

Responding to Individual Project Risks

Responding to Overall Project Risk

Planning and Implementing Risk Responses: Closing Notes

Monitoring Risks

Closing Projects

Professional and Social Responsibility

Chapter 17: Introduction

The Final Ultimate Tips for Exam Success

CAPM Exam Policies and Procedures

How to Apply for the Exam?

PMI Audits

Where to Take the Exam?

Testing Center Policies and Procedures

Policies and Procedures for Online Proctored Test

Special Testing Accomodations

Exam Tutorial and Survey

The Exam

Exam Results

How to Maintain Your Certification

Conclusion